Coronavirus Updates

COVID-19 Vaccine


Visiting Updates

Frequently Asked Questions

Cassia’s commitment to transparency is a core value and remains unchanged during current conditions. Should a positive case of COVID-19 occur at any community, our practice is to let the residents and families associated with that community know—in addition to informing the immediate family and their loved one.

While we cannot share names of residents due to privacy rules, we will be sure to keep you informed about the status of positive cases. If you have questions, please do not hesitate to contact the director at your family member’s community.

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Coronavirus Vaccine: A Message of Real Hope

We are pleased to share that Cassia began administering vaccines in December, and we are continuing to provide vaccinations to staff and residents in skilled nursing and assisted living settings. Cassia is using both the Moderna and Pfizer vaccines, and is also able to vaccinate essential caregivers who are visiting loved ones.

While more information will be forthcoming, we want to respond to the questions we received to date. We are using the most reputable sources available, such as the Centers for Disease Control (CDC) and other federal and state guidelines. See our COVID-19 Vaccine Frequently Asked Questions.

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Coronavirus Precautions

Each day, Cassia’s dedicated employees are delivering the care and services our residents need and have come to expect from us. Despite the challenges presented by the coronavirus, we remain steadfast in our commitment to compassionate care and a safe environment for each of our residents, clients and staff. 

We remain focused on helping residents live fully and joyously.

Cassia has been using a variety of comprehensive measures to prepare for the Coronavirus (COVID-19).  This is an emerging, rapidly developing situation that is changing daily.

COVID-19 is typically harder on older adults, with increased risks for people older than 60. The risks increase even more for those older than 80 and/or people underlying medical conditions such as diabetes or respiratory ailments. Cassia is collaborating with health officials to monitor and evaluate changing circumstances. Our efforts are closely coordinated with the CDC and state-level planning. The most up-to-date information is available on the U.S. Centers for Disease Control and Prevention COVID-19 website, and your local state health department, see links below. In addition, Cassia is following Strategies to Prevent the Spread of COVID-19 in Long-Term Care Facilities (LTCF)

We remain focused on helping residents live fully and joyously. Daily life includes numerous opportunities to stay connected to the people and passions that mean most to them.

Currently, Cassia is taking the following steps:

  • Routine resident screenings and testing, following protocol
  • Employee screening and testing
  • Visitors will continue to be screened upon entry
  • Regular communication with residents, families and staff explaining new procedures
  • Continued emphasis on infection control and prevention following CDC guidelines
  • Family informational webinars are being scheduled with all Cassia communities

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Visiting Updates

Cassia understands the importance of visits to help residents stay connected to family and friends. Authorities and lawmakers nationwide recognize the crucial role family members and other caregivers play in residents’ lives. Caregivers not only support residents as advocates; they help foster mental and emotional health, which is so deeply connected to physical health.

Cassia is committed to restoring visitation while staying safe and complying with all regulations and guidelines.

Appointments must be set up in advance of all visits. Please contact your care community’s administrator or director of housing for specific information on how to proceed. Overall, Cassia is seeing a high rate of vaccinations among residents and we anticipate that visits will increase even more in the months ahead. At the same time, vaccination does not change any of the precautions we take at Cassia or stop the need for personal protective equipment (PPE).

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Frequently Asked Questions

Q. Will I be notified if a case of COVID-19 occurs at one of Cassia’s locations?
A. Should either a resident or an employee show symptoms or test positive for the Coronavirus, our team shares information through a message or email and is available to respond to questions. Employees will not be allowed to work and will be recommended for medical evaluation. Residents will be quarantined and will receive additional care and attention. 

Q. Is there anything family members can do to help?
A. It is a great blessing for us to care for your loved ones and we are honored you chose Cassia. We hope you will take care of yourself and try to get enough rest and reduce your stress. If you must work, please ask your employer if you can work from home and if you have symptoms such as a fever, cough and shortness of breath, please contact your physician immediately. We also ask that you stay connected to your loved ones through digital means such as emails, texts, calls and video chats.

If you would like to support Cassia’s preparations and response, please consider making a donation at or connect with Cassia’s Philanthropy team at Your gift will help us purchase things like protective masks, iPads for social connections and make a significant difference for caregivers and those we serve as we adapt to carrying out our mission differently during this time.

Resources for National and Local Updates

Centers for Disease Control and Prevention (CDC): Link
Centers for Medicare & Medicaid Services (CMS): Link

State agencies where Cassia has communities





North Dakota

For additional information or questions, please contact Cassia at or Sharon Wilson, Chief Clinical and Compliance Officer at 952-855-5141.